

Therefore I asked to see would any other users have similar issue. I therefore uninstalled it, reinstalled again but the problem persists. This morning (May 1) while I wished to handle some RAW files, the Export to Disk option has been disabled. I had also the Film Pack 5 been installed in Dec 2017. It is installed on my Windows 10 圆4 PC since it was first downloaded in Oct 2017, and worked perfectly OK until yesterday. DxO discounts happen from time to time and best seems to happen (with luck) on Black Friday at 50% for the last two years. I don't spend on cameras any more so keeping the software updated and alive is my substitute spending area. Particularly that Elite Prime noise reduction. It was worth it as the program gets better and better each time. With that V7 trial I was sufficiently impressed and paid for V9.5 and over time wandered through all the updates to arrive at the current Photolab3. Best to email them to see what happened to V11. So if the V7 still works I would suspect that the V11 freebie should also behave properly. Plus it converted and saved some old Panasonic LX3 raws OK. In my case started with the free V7 and just now found it in my old backups and reinstalled it and the free license number still worked.

So wonder members here who are still using this free version DXO would have similar problem as me? The on-line help web link is no longer valid and there has been no info from DXO so far. Today on May 1, I found my version no longer allowed me to export the file (jpg or RAW) after edited/converted.

I was still able to work with this piece of software yesterday. I had installed the give away DXO Optics Pro 11 (mine version should be the latest: Ver 11.4.2, Built 12373) back in 2017 October and so far it did a good job.
